COOKIE POLICY
Cookie Policy
Last updated: 21/10/2025
1. Introduction
This Cookie Policy explains how Oceanic Shuttles (Pty) Ltd (“we”, “our”, “us”) uses cookies and similar technologies on our website and booking platforms.
It describes what cookies are, how we use them, and how you can control them.
By continuing to use our website, you agree to the placement and use of cookies as outlined in this policy, unless you have adjusted your browser settings to refuse them.
2. What Are Cookies?
Cookies are small text files that websites place on your device (computer, tablet, or smartphone) when you visit.
They help websites function properly, improve user experience, and provide information to the website owners for analytics and improvement.
Cookies are not viruses or spyware — they are simple text files used to store small pieces of information such as preferences or session data.
3. Types of Cookies We Use
We use different types of cookies for different purposes:
3.1 Essential Cookies
These cookies are necessary for the website and booking system to function properly.
They allow you to navigate pages, use secure areas, and complete bookings.
Example: remembering your selected route, trip date, and payment status.
3.2 Performance and Analytics Cookies
These cookies collect information about how visitors use our website (e.g., which pages are visited most).
The data is aggregated and anonymous.
Example: Google Analytics helps us understand how users interact with our site so we can improve usability.
3.3 Functional Cookies
These cookies remember your choices, such as preferred pick-up points, previous bookings, or saved passenger details.
They help personalize your experience and make future visits faster and easier.
3.4 Advertising and Marketing Cookies
These cookies track browsing habits to show relevant promotions or shuttle updates (only if you consent).
We may use them for remarketing on social media platforms (e.g., Facebook, Google Ads).
You can opt out of these cookies anytime.
4. Third-Party Cookies
Some cookies may be placed by trusted third parties that provide services on our behalf, including:
PayGate – for secure payment processing and fraud prevention.
Google Analytics – for anonymous visitor analytics.
Facebook Pixel or Meta Ads – if we run online advertising campaigns.
These providers have their own privacy and cookie policies which comply with data protection laws.
5. Managing and Disabling Cookies
You have full control over how cookies are used on your device.
You can:
Accept or reject cookies through our website’s cookie banner.
Change your browser settings to block or delete cookies.
Withdraw consent at any time by clearing your browser’s stored data.
Please note:
If you disable essential cookies, certain features of our website (like online bookings or secure payments) may not function correctly.
6. Data Protection and POPIA Compliance
Any data collected through cookies is treated as personal information under POPIA and processed according to our Privacy Policy.
We never use cookies to collect sensitive information such as passwords, ID numbers, or payment card details.
7. Updates to This Policy
We may update this Cookie Policy periodically to reflect website changes or legal updates.
The latest version will always be available on our website and will include a revised “Last Updated” date at the top.
8. Contact Us
For questions, concerns, or requests regarding this Cookie Policy, please contact:
Oceanic Shuttles (Pty) Ltd
📍 KwaZulu-Natal, South Africa
📞 WhatsApp & Bookings: 0844470354
📧 Email: admin@oceanicshuttles.co.za
🌐 Website: https://oceanicshuttles.co.za
Attention: Data Protection Officer